Frequently Asked Questions

Does my Government Plan cover these benefits?
Many common medical expenses, such as dental, prescription drugs, eyeglasses, private and semi-private hospital room accommodation and other costs are not covered by a Government Health Insurance Plan. If you do not have an employer group plan, these expenses can come out of your pocket

Who is eligible for the SoloPLUS plan?
Persons under the age of 65 working a minimum of 20 hours each week

Your spouse and/or dependent children up to age 21, or to the age of 25 if a full-time student

When does coverage take effect?
The first of the month following the date your signed coverage agreement and premium payment has been received

If you need to add a dependent at a later date you must notify GroupHEALTH Global in order for coverage to be activated

When does coverage terminate?
The date you fail to pay your premiums when due; The date you cease to be a Canadian resident 30 days from the first day of the following month of receipt of termination letter The date a dependent no longer fits the definition of a dependent (children up to the age of 21, or to the age of 25 if a full-time student The date the applicant turns age 90 (age 60 with respect to travel insurance) The date you are no longer covered by a provincial or government health care plan; or The date of the insured individual's death

Is a Medical Examination required?
You do not need a medical exam if you convert from a group plan to an individual plan within 31 days of terminating your group plan. (See our conversion program) Echelon General reserves the right to request medical questionnaire or other evidence. You will be notified directly if one is required.

How much does the plan cost?
Rates vary depending on the type of plan you choose (Health or Health and Dental) the type of coverage you choose (single, couple or family), your age, the age of your spouse (if applicable), and your province of residence.

How do I pay my monthly premiums?
We have two convenient payment options:

  1. Preauthorized credit card payment
  2. Preauthorized payment through your financial institution

Are there any other benefits available?
We also offer the following Optional benefits (Please contact us for details)

  • Optional Life Insurance
  • Optional Critical Illness
  • Optional Accident and Sickness
  • Optional Disability

How will my claims be reimbursed?
Claims received by mail have a 48 turnaround on the adjudication of claims A drug card will be provided for your convenience Claim forms may be obtained from our website at www.soloplus.ca Your dentist may also submit claims electronically

How do I apply?
Select the option that suits you

  1. Complete the application and mail or fax it in to our office
  2. Complete and email to apps@soloplus.ca